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Shipping & Returns

Delivery Time Cost
UK Between 3-5 working days £3.00
INTL Between 5-10 working days £5.00


FREE UK Shipping

All orders over £60 will be entitled to our free shipping service, so any recent shipping costs shown in the cart will automatically be removed.

Delivery Time

You may receive your item(s) before estimated time.

Track Order

All orders will have a tracking number via Royal Mail.

Once your item(s) have been dispatched, you can then track your order anytime by clicking the link provided in your dispatch email.

Rush Delivery

If you urgently need an item(s) before our standard delivery times please contact us via email on: orders@dollschino.com and see what we can offer you.

Returns/Exchanges

Clothing can be returned if the size of clothing is unsuitable, however, this will only be granted if the clothing is returned in perfect condition. e.g. clothing is not soiled, tags/labels are not removed, and item(s) are returned in its original packaging.

Any returns for clothing size exchanges must be returned within 5 working days of receiving your clothing/items for UK or within 10 days outside the UK (International).

Item(s) must be returned by recorded delivery with a tracking number.

Dollschino Ltd will not be held liable for any lost items in the post, or for the cost of returned items postage.

An email with your Full Name, Address and Customer Order Number must be sent to orders@dollschino.com notifying them prior to the return of any clothing.

Any returned item(s) must be sent to the following address

Dollschino Ltd
Devonshire House
1 Mayfair Place
Mayfair
London
W1J 8AJ

Refund Policy

After you have submitted your payment, any cancellations must be made within 3 working days, as your order will already be in production and no refund will be available.