Terms & Conditions

Refund Policy

After you have submitted your payment, any cancellations must be made within 24 hours, as your order will already be in production and no refund will be available.

Age Limit

If we are made aware that any orders are being made via our website by any person/s under the age of 16 years old, unfortunately we will be forced to decline the order. Customers under the age of 16 must place orders under the support of a Parent, Guardian or adult over the age of 16 years of age.

Our Rights

Dollschino Ltd has the rights to alter their Terms & Conditions, Prices, and or any other details/products whenever it becomes necessary.

Complaints Procedure

If for any reason you wish to make a complaint, please email us at: contact@dollschino.com where your complaint will be taken seriously and we will do our very best, to resolve your complaint to your satisfaction.

Insurance

Dollschino Ltd is covered by PolicyBee

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options.

Payment is to be made to Klarna:

  • Pay later
  • Financing

Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods.

Payment is to be made to Klarna.

  • Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here:

    United Kingdom
    , Germany, Sweden, Norway, Denmark, Finland, Austria, Switzerland and the Netherlands.

  • Financing: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. 

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